#qf-chatbot-root * {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

.chatbot-trigger {
  position: fixed;
  bottom: 28px;
  right: 28px;
  width: 54px;
  height: 54px;
  border-radius: 50%;
  background-color: #2BBF8F;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  box-shadow: 0 4px 20px rgba(43,191,143,0.35);
  transition: transform 0.15s ease;
}

.chatbot-trigger:hover {
  transform: scale(1.06);
}

.chatbot-trigger svg {
  width: 24px;
  height: 24px;
  fill: #ffffff;
  flex-shrink: 0;
}

.chatbot-window {
  position: fixed;
  bottom: 92px;
  right: 28px;
  width: 380px;
  max-width: calc(100vw - 24px);
  max-height: 560px;
  background-color: #ffffff;
  border-radius: 20px;
  display: flex;
  flex-direction: column;
  z-index: 9998;
  box-shadow: 0 12px 48px rgba(0,0,0,0.18);
  overflow: hidden;
  box-sizing: border-box;
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  border: 1px solid rgba(0,0,0,0.07);
}

.chatbot-window.chatbot-hidden {
  display: none;
}

.chatbot-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 18px;
  background-color: #1a3a4a;
  flex-shrink: 0;
  gap: 10px;
  width: 100%;
}

.chatbot-header__left {
  display: flex;
  align-items: center;
  gap: 10px;
  flex: 1;
  min-width: 0;
}

.chatbot-header__avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background-color: #2BBF8F;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chatbot-header__avatar svg {
  width: 18px;
  height: 18px;
  fill: #ffffff;
}

.chatbot-header__title {
  font-size: 0.92rem;
  font-weight: 600;
  color: #ffffff;
  line-height: 1.2;
}

.chatbot-header__close {
  background: none;
  border: none;
  cursor: pointer;
  color: rgba(255,255,255,0.65);
  font-size: 1.1rem;
  line-height: 1;
  padding: 4px 6px;
  border-radius: 4px;
  flex-shrink: 0;
  transition: color 0.15s ease;
}

.chatbot-header__close:hover {
  color: #ffffff;
}

.chatbot-messages {
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 20px 18px 12px 18px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  background-color: #f7f9fb;
  width: 100%;
}

.chatbot-messages::-webkit-scrollbar {
  width: 4px;
}

.chatbot-messages::-webkit-scrollbar-thumb {
  background: #dde5ea;
  border-radius: 4px;
}

.chatbot-msg-wrap {
  display: flex;
  flex-direction: column;
  gap: 4px;
  max-width: 82%;
}

.chatbot-msg-wrap--bot {
  align-self: flex-start;
}

.chatbot-msg-wrap--user {
  align-self: flex-end;
  align-items: flex-end;
  max-width: 70%;
  padding-right: 6px;
  display: flex;
  flex-direction: column;
}

.chatbot-msg {
  padding: 11px 15px;
  font-size: 0.875rem;
  line-height: 1.6;
  word-break: break-word;
  overflow-wrap: break-word;
  display: block;
  width: 100%;
}

.chatbot-msg--bot {
  background-color: #ffffff;
  color: #1a2e3b;
  border-radius: 4px 16px 16px 16px;
  border: 1px solid #e2eaee;
  box-shadow: 0 2px 10px rgba(0,0,0,0.07);
}

.chatbot-msg--user {
  background-color: #2BBF8F;
  color: #ffffff;
  border-radius: 16px 4px 16px 16px;
  box-shadow: 0 2px 8px rgba(43,191,143,0.28);
  word-break: break-word;
  overflow-wrap: break-word;
  padding: 12px 18px;
  min-width: 120px;
  text-align: center;
  display: inline-block;
  width: auto;
}

.chatbot-msg--bot a {
  color: #2BBF8F;
  font-weight: 600;
  text-decoration: underline;
}

.chatbot-msg--user a {
  color: rgba(255,255,255,0.9);
  text-decoration: underline;
}

.chatbot-msg-time {
  font-size: 0.67rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #a0b4be;
  padding-left: 2px;
}

.chatbot-quick-replies {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  padding: 4px 18px 18px 18px;
  background-color: #f7f9fb;
  flex-shrink: 0;
  width: 100%;
}

.chatbot-qr-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 9px 10px;
  font-size: 0.8rem;
  font-weight: 500;
  font-family: inherit;
  background-color: #ffffff;
  border: 1.5px solid #cdd8de;
  border-radius: 50px;
  color: #1a2e3b;
  cursor: pointer;
  word-break: break-word;
  line-height: 1.35;
  transition: border-color 0.15s ease, background-color 0.15s ease;
  width: 100%;
}

.chatbot-qr-btn:hover {
  border-color: #2BBF8F;
  background-color: #f0fdf8;
  color: #1a6b4a;
}

.chatbot-input-area {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 12px 14px;
  border-top: 1px solid #edf2f5;
  background-color: #ffffff;
  flex-shrink: 0;
  width: 100%;
}

.chatbot-input {
  flex: 1;
  min-width: 0;
  border: 1.5px solid #e2eaee;
  border-radius: 50px;
  padding: 9px 16px;
  font-size: 0.85rem;
  font-family: inherit;
  color: #1a2e3b;
  background-color: #f7f9fb;
  outline: none;
  transition: border-color 0.15s ease;
}

.chatbot-input:focus {
  border-color: #2BBF8F;
  background-color: #ffffff;
}

.chatbot-input::placeholder {
  color: #a0b4be;
}

.chatbot-send-btn {
  background-color: #1a3a4a;
  border: none;
  border-radius: 50%;
  width: 38px;
  height: 38px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  transition: background-color 0.15s ease;
}

.chatbot-send-btn:hover {
  background-color: #2BBF8F;
}

.chatbot-send-btn svg {
  width: 15px;
  height: 15px;
  fill: #ffffff;
}

.chatbot-typing {
  display: flex;
  gap: 4px;
  align-items: center;
  padding: 11px 15px;
  background-color: #ffffff;
  border: 1px solid #e2eaee;
  border-radius: 4px 16px 16px 16px;
  box-shadow: 0 2px 10px rgba(0,0,0,0.07);
  align-self: flex-start;
  width: fit-content;
}

.chatbot-typing span {
  width: 6px;
  height: 6px;
  background-color: #a0b4be;
  border-radius: 50%;
  animation: chatbot-bounce 1.2s infinite;
}

.chatbot-typing span:nth-child(2) { animation-delay: 0.2s; }
.chatbot-typing span:nth-child(3) { animation-delay: 0.4s; }

@keyframes chatbot-bounce {
  0%, 80%, 100% { transform: translateY(0); }
  40% { transform: translateY(-5px); }
}

@media (max-width: 480px) {
  .chatbot-window {
    width: calc(100vw - 20px);
    right: 10px;
    bottom: 80px;
    max-height: 75vh;
    border-radius: 16px;
  }

  .chatbot-trigger {
    bottom: 18px;
    right: 14px;
  }

  .chatbot-msg-wrap {
    max-width: 90%;
  }

  .chatbot-quick-replies {
    padding: 4px 12px 14px 12px;
  }
}